Hello, my name is Dan Eckels and I'm a CX and UX strategist and designer.

I specialize in solving problems. I'm the bridge between the business and engineering team; the translator of technical specs; the unicorn you deserve.

Check out my website! I've got case studies for those interested in reading. Projects for those more visually literate. And finally, my services outline how I can be of service to you and your customers.

 
 

Featured case studies
 
 
 

35% increased conversions

Lead a 3-day remote workshop where a group of marketers, analysts, technologists, designers and specialists collaborate to define a goal, map journeys, interview experts, rank how-might-we’s, sketch pinpoint scenarios, define success metrics and choose a design direction.

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second case study

 
 

Services and process
 

UX Research

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UX Design

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Usability testing

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